Ear, Nose & Throat (ENT) Services
Trusted processes for elective recovery across the NHS
Our Understanding of ENT
ENT is a core specialty within the NHS that deals with disorders of the ear, nose, throat, head and neck. It covers a wide range of conditions, from common ear infections and nasal obstruction to complex airway, hearing, and head and neck cancer pathways.
ENT is one of the specialties with some of the highest pressures on NHS waiting lists. Long waits for outpatient assessment and surgery can result in prolonged symptoms, impaired quality of life, and delayed cancer diagnoses. The complexity of ENT also requires close integration across audiology, speech and language therapy, oncology, and paediatrics.
At NCI, we recognise that ENT requires subspecialist expertise, multidisciplinary collaboration, and efficient service delivery models to support Trusts in addressing backlogs safely and effectively.
Our Approach to
ENT Insourcing
- Outpatient clinics (new, follow-up, and paediatric)
- Day case and inpatient operating lists
- Diagnostic and therapeutic endoscopy (nasendoscopy, laryngoscopy)
- Tonsillectomy, adenoidectomy, grommets, septoplasty, and sinus surgery
- Head and neck cancer pathway support, including MDT input
Consultant-Led Expertise
All services are delivered by Consultant ENT Surgeons with broad NHS experience. Our clinicians cover both adult and paediatric ENT, supported by audiologists, theatre nurses, and outpatient teams.
Comprehensive Service Coverage
We provide elective capacity across:
Pathway Integration
Our teams align fully with Trust governance, IT, and clinical protocols. We ensure compliance with national standards, including NICE and ENT UK guidelines, and integrate seamlessly into multidisciplinary team structures.
Governance & Patient Safety
Patient safety is central to our model. We use robust governance processes, including outcome monitoring, incident reporting, and morbidity and mortality reviews, with transparent reporting to partner Trusts.
Key Benefits of
NCI’s ENT Support
Rapid mobilisation of consultant-led ENT teams
Reduction in long waiters across both adult and paediatric ENT pathways
Support for high-pressure 2-week wait head and neck cancer referrals
Improved access to both outpatient assessment and surgical intervention
Transparent pricing and local recruitment model to ensure sustainability