Contract Management
Get to know the NHS preferred partner for elective recovery
With NCI, you can trust that your contract is managed with the highest standards of care, ensuring smooth operations and outstanding outcomes.
At NCI, we approach contract management with precision, commitment, and a focus on delivering excellence. We understand that each contract is more than just an agreement, it’s a commitment to our clients, partners, and patients.
Our proactive approach allows us to anticipate challenges, mitigate risks, and identify opportunities for continuous improvement. We believe in building strong, collaborative relationships founded on trust and mutual success.
What You Can Expect from Us
- Weekly Service Delivery ‘Wash-Up’ Meetings
- Operational & Patient Outcome Reporting (Weekly)
- Monthly Contract Review Meetings
- Dedicated Service Delivery Manager (7 days a week).
- Patient Outcome Audits
- Dedicated Contract Manager
- Flexible Activity Cancellation Policy
- Adaptable Inclusion & Exclusion Criteria for Changing Demand
- Incident & Complaint Response Support
- Productivity & Efficiency Insights
- Expert Clinical Guidance & Best Practice Sharing
- Patient Experience Feedback